FAQs
At Adult Medicine Concierge, we understand that our patients may have questions about what concierge medicine is, how it works, and how it can benefit them. Here, you can find a wealth of information designed to explain the nuances of our concierge medicine services, membership benefits, and other important details.
We have broken down our FAQs into three, easy-to-browse categories:
If you don’t see answers to your question below, or would simply like more information about our services, feel free to call us at (561) 745-7878 or schedule a complimentary meet-and-greet online at your convenience. Established patients can call or message us using our online patient portal. We look forward to showing you what a difference concierge medical care can make in your life.
General FAQs
Concierge medicine doctors differ from traditional doctors in their exclusive approach, tending to only a few hundred patients compared to the thousands typically managed by traditional practices. This exclusivity allows for more personalized attention and a deeper understanding of each patient's unique health needs, fostering enhanced care and tailored solutions.
Learn more about the benefits of membership at Adult Medicine Concierge.
To make an appointment, please call our office at (561) 745-7878 between 8 am and 5 pm, Monday through Friday.
For patients new to our practice, getting started is as easy as scheduling a free meet-and-greet with one of our physicians.
Established patients may also visit our secure online patient portal at any time of the day or night to request an appointment, message our team, and much more. If the matter is urgent, call your concierge doctor’s cell phone number you were provided when you joined Adult Medicine Concierge.
Our regular hours of operation are 8 am to 5 pm, Monday through Friday.
Weekend visits and house calls are scheduled on an as-needed basis. Visits to your home or other locations are determined by the circumstances of the patient, in the case of illness or convenience.
Please note that new patient visits and annual executive physical exams will always be conducted in the office.
In the event your concierge doctor is unavailable due to travel or personal circumstances, we will appoint a trusted, highly trained, and highly qualified physician to provide you with the care you need until your internist is able to contact you again.
Our physicians are happy to provide any necessary referrals, so you can see the specialist you prefer for your specific needs. Your internist may also help you decide which specialists to see, coordinate your consultations, and send your medical information in advance of your specialist visit.
Concierge Membership FAQs
Yes, we are currently accepting new members into our concierge care program.
As a patient member of Adult Medicine Concierge, you will have access to highly personalized care and attention by an internal medicine physician.
Membership includes:
- An annual executive physical exam.
- One hour of nutrition support, with the option to purchase more nutritional services.
- 24/7 phone and email access to your concierge doctor for urgent consultations.
- Same-day or next-day appointments when needed.
- Minimal or no wait time ahead of appointments.
- Long, unhurried visits with your doctor.
Members will also have the benefit of having access to our dedicated concierge membership coordinator, Jan Smith. With over four decades of experience in the medical field and her role as our office manager since 2011, Jan is committed to delivering tailored, compassionate care that meets each member's unique needs. Her dedication ensures that every patient receives personalized attention, enhancing your healthcare journey with warmth and expertise.
The cost of your annual executive physical exam is included in the price of your membership fee.
If you have insurance, we are happy to bill your plan for your office visits with our physicians or telemedicine consultations. Please note that you will still be required to pay any applicable co-pays or deductibles at the time of service.
It is your responsibility to pay for your medications, diagnostic testing (including lab tests, X-rays, etc.), treatments, specialist care, hospitalizations, and other services. Procedures and services performed in any other medical office or facility will be billed by that provider or entity and covered by your insurance plan as specified. For this reason, the vast majority of our patients choose to keep their health insurance to help cover these costs.
What differentiates an executive physical exam from a regular physical exam is its thorough testing, which lasts approximately 1-2 hours. Our in-depth and comprehensive examination allows us to make targeted, personalized recommendations that allow you to live your healthiest, happiest life. You may view the results of your executive physical exam, including test results and notes from our concierge doctor, at your convenience through our online patient portal.
Every patient’s needs are different. That said, the average time you spend with your concierge internist when you visit our office is 30 minutes or longer. This is significantly more time than you can expect at a conventional medical practice, where your time with your physician typically runs between 5-10 minutes.
Spouses are considered individual patients, so each requires their own membership. Members with adult children between the ages of 18 and 25 get free membership for those children as a part of their Adult Medicine Concierge membership.
Yes, our primary care doctors have admitting privileges at Jupiter Medical Center. If necessary, specialists may be called in to assist, and we will coordinate and oversee each hospital admission.
Fees, Costs, and Insurance FAQs
The annual fee for a 12-month membership to Adult Medicine Concierge is $3,800.
Please note that annual membership fees are due at the beginning of each membership period. For your convenience, we accept cash, checks, and most major credit cards.
Yes, we at Adult Medicine Concierge recommend our patients retain their traditional health insurance to help pay for any medically necessary services, medications, or treatments. Our office is happy to bill your health insurance plan for your office visits. However, you will still be responsible for paying any deductibles or co-payment, as dictated by your specific insurance plan.
We emphasize that your concierge medicine membership is not health insurance and does not cover any medically necessary services.
In most cases, insurance does not cover concierge medicine membership fees.
However, certain Health Savings Account (HSA) and Flexible Spending Account (FSA) plans may reimburse you for all or part of your membership fee. We encourage you to check with your human resources representative or HSA/FSA plan manager to find out.
For the convenience of patients who opt to enroll in our concierge care program, we accept cash, checks, Visa, MasterCard, and American Express.
Yes, the concierge doctors at Adult Medicine Concierge are participating providers for Medicare. You may become a member of Adult Medicine Concierge and use your Medicare coverage to help you pay for your medically necessary treatments, medications, and healthcare services.
No, the physicians at Adult Medicine Concierge do not accept Medicaid at this time.
We advise that you check with your tax advisor or accountant to find out whether your membership fee at Adult Medicine Concierge is tax-deductible.
Your annual membership fee provides you with access to the healthcare services provided by Adult Medicine Concierge, the finest concierge medicine practice in Jupiter, Florida.
Even if you have zero sick visits over the course of a year, our boutique doctors encourage you to take advantage of your annual executive physical exam. We also encourage you to email your internist for appropriate, non-urgent medical questions, so you can enjoy optimal health benefits of concierge care.
Top Concierge Doctor in Jupiter, FL
If you are a new patient or interested in finding out more about how a concierge doctor can help you, schedule a complementary meet-and-greet today. If you are an established patient with Adult Medicine Concierge and this is a non-urgent matter, you may call us at (561) 745-7878 or visit our patient portal, where you can message the team, update your information, request appointments, and so much more. We look forward to serving you!
“I would highly recommend Adult Medicine Concierge for your concierge doctor. She not only is my day-to-day doctor but acts as a liaison between other doctors that I may be involved with. She is what I call "my quarterback" – she is my main point of contact for everyday healthcare but also for preventive healthcare.”
